Everything you need to know about your number, your balance and your calls. Still stuck? Reach us any time.
The number, porting and line rental are free — you only pay for the outbound calls you make, at the rates on our pricing page (plus tax). There's no monthly charge and no minimum spend.
Yes. You can port your existing Jamaican landline or mobile number to IrieLine for free, and keep using the number everyone already knows.
No. While your account is active, your balance and your number stay with you. Top up once and the credit waits until you use it — no "use it or lose it".
Outbound calls, at the rates on our pricing page, plus tax. Local calls and calls to the USA, Canada and UK are J$3/min; other destinations are priced by zone.
IrieLine works over the internet, so it needs a data or Wi-Fi connection (and power for your device) to make and receive calls. Please read the Emergency Calling notice so you understand how this affects emergency calls.
By card, mobile money, online, or with a retail voucher. There's no minimum spend and no contract — add what you need, when you need it.
Residential plans handle one call at a time. If you need more lines and business features, upgrade to a business plan — contact us and we'll set you up.
Because IrieLine runs over the internet, emergency calling works differently from a traditional line. Keep your registered address current so responders can locate you, and read the Emergency Calling notice for how this works and what to keep updated.
Tap the chat bubble in the app or on this site to reach support instantly.
Download the app and keep your number — we're here if you need us.